FAQ

 

What makes these designs semi-custom?

After purchasing a logo design, our founding artist, Anna Núñez (of cheznunez.com) will hand-letter the name of your business into the logo that you just picked out. Same typography and layout, now ready to put to use in your business.

What can be customized?

Lettering within a logo design.

Will my purchased logo ever be resold?

Nope! Each logo is one-of-a-kind, sold once on the shop and will never resold.

Can illustrations be customized or edited?

No, unless otherwise stated in a listing.

How long does the customization process take?

Please expect 2-4 weeks after purchase to receive your new logo design.

How will I receive my design?

Completed design files will be sent to your email via Dropbox.

What file types will I receive?

PNG, EPS and PDF files of your completed design(s).

Why doesn’t my new logo design look the same as the original listing?

Based on the variations in the structures of words and letters, we encourage awareness that your new logo will look slightly different from the original. The hand drawn nature is what will make these designs uniquely yours.

Can I make any edits to the logo design after customization?

Yes, we allow (1) minor edit to either the text layout or scale of a letter.

What colors will my designs arrive in?

(1) Black and white + (1) color variation of each design.

Can color palettes be customized?

Yes, at an additional charge.

Can I hire you (or guest artist) for fully customized design work?

Totally! Click on the artist name and submit an inquiry directly on their respective website.

Can I exchange or return design that I’ve purchased?

No, not at this time. All sales are final.